Destination image through digital photography. Instagram as a data collector for UGC analysis.

Authors

  • Fabiana Baumann Polytechnic of Leiria ESTM / CiTUR
  • Maria Sofia Lopes Polytechnic of Leiria ESTM / CiTUR
  • Paulo Lourenço Polytechnic of Leiria ESTM / CiTUR

Keywords:

Content Analysis, Tourism Destination Image, Social Media, Digital Photography, Instagram

Abstract

The photographic practice is an essential element in the tourist experience and DMO is no longer the main responsible for the visual content available on a destination. UGC role in destination image construction is getting more influential. The approximation of the projected and perceived image can lead to successful campaigns and tourists’ positive feedback. At this case study we aim to compare DMO and Tourists’ photos by its similarity/dissimilarity among different attributes. Content analysis is being used to segment the photos into different categories and compare them by the frequency. It was concluded in this case study that beside the similarity of the main categories, there are some subcategories’ dissimilarities that might be worked in order to help DMO achieve better results on social media and to approximate tourists preferences to their visual marketing strategy.

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Published

2018-02-05

How to Cite

Baumann, F., Lopes, M. S. and Lourenço, P. (2018) “ Instagram as a data collector for UGC analysis”., e-Review of Tourism Research. Available at: https://ertr-ojs-tamu.tdl.org/ertr/article/view/117 (Accessed: 24 April 2024).

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