Instilling problem solving orientation in tourism interfirm exchanges through exercise of relational behaviours

Authors

  • Deodat Mwesiumo Møreforsking Molde AS

Keywords:

Tourism interfirm exchanges, problem solving orientation, relational behaviours

Abstract

As international tourism continues to exhibit tremendous growth, efficient and effective interfirm exchanges become even more important. This is because individual tourism actors can hardly deliver all services needed by tourists. Although effective and efficient interfirm exchanges are vital in the tourism industry, adverse relationships are quite common. This paper advocates problem solving orientation in tourism interfirm exchanges and identifies critical relational behaviours necessary for instilling it. The behaviours are identified by considering key characteristics of the tourism industry and their corresponding business implications. In doing so, the paper contributes insights towards developing appropriate governance mechanisms for tourism value chains.

Author Biography

Deodat Mwesiumo, Møreforsking Molde AS

Deodat Mwesiumo is a Research Scientist in Logistics at Møreforsking Molde AS. His research is focused on interorganisational relations, particularly in tourism value chains. His work has appeared in internationally accredited scientific journals including Tourism Management, Journal of Travel Research and Annals of Tourism Research.

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Published

2019-04-17

How to Cite

Mwesiumo, D. (2019) “Instilling problem solving orientation in tourism interfirm exchanges through exercise of relational behaviours”, e-Review of Tourism Research, 16(4). Available at: https://ertr-ojs-tamu.tdl.org/ertr/article/view/373 (Accessed: 19 April 2024).

Issue

Vol. 16 No. 4 (2019)

Section

Articles

License

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