WAN, C. B.; LEE, K. S.; LEUNG, D.; PARK, S. Using Design Thinking as an Educational Tool for Conceptualizing Future Smart Hotel Guest Experiences. e-Review of Tourism Research, [S. l.], v. 17, n. 3, 2019. Disponível em: https://ertr-ojs-tamu.tdl.org/ertr/article/view/521. Acesso em: 25 apr. 2024.