Exploring the impacts of the Arab Spring on tourism in Jordan: Perspectives of the public and private sector
Keywords:The Arab Spring, tourism industry, politics, stakeholders, Middle East, Jordan
This study explores the impact of the Arab Spring on the public and private sectors of tourism in Jordan and the ways of dealing with the repercussions of this crisis by the various tourist authorities in Jordan. The study employed the qualitative method through the use of direct interviews with a sample of public and private tourism bodies in Jordan. The study findings indicate, on one hand, the presence of negative effects on the tourism sector in Jordan, especially with regard to regulations applied on tourism bodies and dealing with tourists such as rising entry fees for tourism destinations, delays in the issuance of documents and visas for inbound tourists, as well as the weakness of tourism promotion in the media. On the other hand, the study pointed to the positive results that have enriched the tourism sector as a result of the Arab Spring crisis. For instance, many international tourists have preferred to travel to Jordan instead of other neighbours’ countries in the region due to best practices of crisis management in Jordanian tourism authorities and the availability of trained tourism staffs that have experiences in safety procedures and crisis management. Finally, the study showed the need to broaden the practices and procedures in the revitalization of the tourism sector to encounter ongoing challenges. The study also suggests performing more effective procedures to develop the Jordanian tourism sector to be able to deal with the consequences of the Arab Spring.
How to Cite
e-Review of Tourism Research (eRTR) is an international electronic bulletin for tourism research (ISSN:1941-5842). It comprises current tourism research articles, commentaries and reviews by industry professionals. The materials are provided for the personal noncommercial use of registered users of the eRTR, free to individuals and institutions. Copies of articles may be distributed for research or educational purpose, free of charge and without permission. However, commercial use of the eRTR or the articles contained herein is expressly prohibited without the written consent of the publisher.
In consideration for publication of your work, if published on behalf of the eRTR, the author agrees to transfer the work to the eRTR, Department of Recreation, Park and Tourism Sciences, Texas A&M University, USA, including full and exclusive rights to publication in all media now known or later developed, including but not limited to electronic databases.
The authors represents and warrants:
- That the manuscript submitted is his/her own work;
- That the work submitted to the eRTR has not been previously published.