Hospitality and Tourism Industry Segments: Toward a New Taxonomy

Authors

  • Kwang-Woo Lee Department of Tourism Management College of Economics and Business Administration Daegu University
  • Jingxue (Jessica) Yuan Department of Hospitality and Retail Management College of Human Sciences Texas Tech University

Keywords:

Industry Segments, Taxonomy, Hospitality and Tourism Industry

Abstract

This study attempts to develop a comprehensive taxonomy of the hospitality and tourism industry to illustrate the highly segmented nature of the industry by taking a new approach to examine the scope and scale of the contemporary hospitality and tourism industry. The data collection procedure followed a rigorous framework with rich information being attained using an experience survey, focus groups, and pilot and nationwide surveys based on undergraduate students. The proposed new model of hospitality and tourism industry segments showed sufficient reliability and validity, and its four major industry segments contained 22 sub-segments. With the proposed new taxonomy reflecting the nature of the contemporary hospitality and tourism industry, the research community can develop a better understanding of the outlook of the industry in its current shape. 

Author Biographies

Kwang-Woo Lee, Department of Tourism Management College of Economics and Business Administration Daegu University

Kwang-Woo Lee is an Assistant Professor at the Department of Tourism Management, Daegu University. His research interests include customer behaviour, customer relationship marketing for hospitality, website evaluation, and curriculum development in hospitality and tourism education. 

Jingxue (Jessica) Yuan, Department of Hospitality and Retail Management College of Human Sciences Texas Tech University

Jingxue (Jessica) Yuan is an Associate Professor at the Department of Hospitality and Retail Management, Texas Tech University. Her current research interests include consumer behavior for hospitality and tourism, international travel, and phenomenological studies. 

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Published

2018-01-16

How to Cite

Lee, K.-W. and Yuan, J. (Jessica) (2018) “Hospitality and Tourism Industry Segments: Toward a New Taxonomy”, e-Review of Tourism Research, 14(1/2). Available at: https://ertr-ojs-tamu.tdl.org/ertr/article/view/86 (Accessed: 25 April 2024).

Issue

Vol. 14 No. 1/2 (2017)

Section

Articles

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