Ariffin, Ahmad Azmi M., Atefeh Maghzi, Jason Lam Mun Soon, and Syed Shah Alam. “Exploring the Influence of Hospitality on Guest Satisfaction in Luxury Hotel Services”. e-Review of Tourism Research 15, no. 1 (March 19, 2018). Accessed April 18, 2024. https://ertr-ojs-tamu.tdl.org/ertr/article/view/161.