Review of Issues and Challenges Faced by Tourism Stakeholders in Malaysia Due to the COVID-19 Pandemic

Authors

Abstract

The worldwide expansion of the COVID-19 virus has provoked a worldwide emergency, especially in the travel and hospitality industries. The aftermath of this crisis is potentially more significant than those caused by previous events such as 9/11, SARS, and the Great Recession of 2008. The pandemic has disrupted the supply chain within the tourism industry, affecting stakeholders in tourism destinations worldwide. Malaysia has been particularly impacted, with tourist arrivals dropping below what was recorded in 2000, almost two decades ago. This study examines the issues and obstacles faced by Malaysian stakeholders in the tourism industry due to the widespread occurrence of the COVID-19 virus and discusses its theoretical background and impacts. The paper concludes with managerial recommendations to overcome both short- and long-term challenges while minimizing the impact on the global economy.

Author Biographies

Jeeteh Kumar, School of Hospitality, Tourism and Events, Taylor's University, Malaysia

Dr. Jeetesh is an academician and researcher at Taylor's University. He holds Ph.D. in Hospitality & Tourism from Taylor's University, Professional Masters in Hospitality Management & International Tourism from University of Toulouse, and MBA (Marketing) and BBA (hons) from Hamdard University. He is the member of several national and international associations including Tourism Educators Association of Malaysia and also reviewer for number of indexed journals.

School of Hospitality, Tourism and Events

Centre for Research and Innovation in Tourism (CRiT)

Taylor's University, Malaysia

 

Thanam Subramaniam, School of Hospitality, Tourism and Events

School of Hospitality, Tourism and Events

Centre for Research and Innovation in Tourism (CRiT)

Taylor's University, Malaysia

Supina Supina, School of Hospitality, Tourism and Events

School of Hospitality, Tourism and Events

Taylor's University, Malaysia

Hospitality & Tourism,

Bunda Mulia University, Indonesia

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Published

2023-08-28

How to Cite

Kumar, J., Subramaniam, T. and Supina, S. (2023) “Review of Issues and Challenges Faced by Tourism Stakeholders in Malaysia Due to the COVID-19 Pandemic ”, e-Review of Tourism Research, 20(1), pp. 202–234. Available at: https://ertr-ojs-tamu.tdl.org/ertr/article/view/849 (Accessed: 28 February 2024).

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Articles