A Systematic Review of Factors Influencing the Gastronomic Experience At the Tourist Destination and Post-Purchase Behavioural Intentions
Abstract
For destinations to achieve a competitive advantage, it is necessary to comprehend the whole range of variables that influence travellers' gastronomic experiences. This research aims to examine the factors that influence travellers' gastronomic experiences and their post-purchase behavioural intentions. A systematic review and synthesis of the available literature from 141 research articles published between 2010 and 2023, based on PRISMA guidelines, was undertaken. Outcomes of the study indicate that food characteristics (sensory attributes, health, authenticity and price and value), personal characteristics (previous experience, food-related personal trait, motivation, culture and socio-demographics) of consumers, and destination characteristics (servicescape, destination food image, marketing and sanitation) influence the gastronomic experience. The findings further suggest that satisfaction with the gastronomic experience enhances destination image and perceived value, antecedents of post-purchase behavioural intentions, namely revisit and loyalty intentions, recommendation, and positive word-of-mouth. This study provides a comprehensive understanding of the antecedents and consequences of satisfaction with the gastronomic experience based on evidence assembled over 13 years.
Downloads
Published
Issue
Section
License
e-Review of Tourism Research (eRTR) is an international electronic bulletin for tourism research (ISSN:1941-5842). It comprises current tourism research articles, commentaries and reviews by industry professionals. The materials are provided for the personal noncommercial use of registered users of the eRTR, free to individuals and institutions. Copies of articles may be distributed for research or educational purpose, free of charge and without permission. However, commercial use of the eRTR or the articles contained herein is expressly prohibited without the written consent of the publisher.
In consideration for publication of your work, if published on behalf of the eRTR, the author agrees to transfer the work to the eRTR, Department of Recreation, Park and Tourism Sciences, Texas A&M University, USA, including full and exclusive rights to publication in all media now known or later developed, including but not limited to electronic databases.
The authors represents and warrants:
- That the manuscript submitted is his/her own work;
- That the work submitted to the eRTR has not been previously published.