The location of tourist accommodation in Santiago de Compostela from a client perspective.

Authors

  • Xosé M. Santos Department of Geography Faculty of Geography and History University of Santiago de Compostela (Spain)
  • Lucrezia Lopez Department of Geography Faculty of Geography and History University of Santiago de Compostela (Spain)

Keywords:

Accommodation, Booking.com, Location, Santiago de Compostela, Historic City Centre

Abstract

Limited tourist space is one of the main problems faced by small cities like Santiago de Compostela (Spain), our case study. Here, decentralisation would help expand it to include new sectors of the city currently not engaged in tourism. In this sense, the research presents an analysis of the ratings on Booking.com of all tourist accommodation that guests give to their location at two different times. The aim is to enrich studies concerning the destination management and planning improving satisfaction, heritage conservation and maintenance of traditional uses. The main data sources are ratings Booking.com. As a result, although accommodation in the immediate environment of the cathedral predictably gets the highest scores, there are nuances which open up the possibility of decentralisation beyond the historic city centre. We note two sectors beyond the old city which are especially important in bolstering the establishment of new tourist accommodation.

Author Biographies

Xosé M. Santos, Department of Geography Faculty of Geography and History University of Santiago de Compostela (Spain)

Xosé M. Santos is a Full Professor in the Department of Geography at the University of Santiago de Compostela (Spain). He is specialised in world heritage cities. He has been the Director of the Centre for Tourism Studies and Research (CETUR), at the University of Santiago de Compostela (2005-2014). From August 2015 until June 2016 he is an invited professor at the Centre de Tourisme et Patrimoine of UQAM University (Montreal-Canada)

Lucrezia Lopez, Department of Geography Faculty of Geography and History University of Santiago de Compostela (Spain)

Lucrezia Lopez, Doctor in Geography, is Post-Doctoral Researcher at the University of Santiago de Compostela (Galician R&D System, 2017). She is completing her post-doctoral research at the UMR 8504 Géographie-cité (CNRS, Paris 1, Paris 7). She is member of the research group AN.TE (Territorial Analysis), at the same University. Her main research lines include human, cultural and tourism geography, heritage, geography of pilgrimages (sacred spaces and places) and The Way of St James.

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Published

2018-02-18

How to Cite

Santos, X. M. and Lopez, L. (2018) “The location of tourist accommodation in Santiago de Compostela from a client perspective”., e-Review of Tourism Research, 14(5/6). Available at: https://ertr-ojs-tamu.tdl.org/ertr/article/view/144 (Accessed: 27 September 2022).

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Section

Articles